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Gert-Jan de Vreede, PhD
Durham Distinguished Professor of Interdisciplinary Informatics
The Center for Collaboration Science
University of Nebraska at Omaha
Collaboration is an essential phenomenon in organizational life yet many organizations struggle to make collaboration work. Team collaboration often requires explicit structure and management. Projects at IBM, Boeing, BP, EADS, and ING Group show that productivity improvements of over 50% can be achieved by applying collaboration technologies to carefully designed collaboration processes.
Such benefits require the purposeful design of effective collaboration processes to go hand-in-hand with the design of collaboration technologies to support these processes. This is the realm of Collaboration Engineering, a design approach for designing and deploying collaboration processes for recurring high-value collaborative tasks that are executed by practitioners without the ongoing intervention of collaboration professionals such as facilitators.
Collaboration Engineering specifically focuses on mission-critical collaborative tasks that are recurring and must be executed frequently. Such processes can be found in many domains, like financial services (e.g. service product development, marketing focus groups), government/defense (e.g. crisis response, course of action analysis), and software development (e.g. requirements specification, sprint planning).
The presentation will highlight two recent projects: An Innovation Ideation Process at Verisk Analytics in Jersey City and a SCRUM Product Backlog Creation process at Howard Hughes Medical Institute in Bethesda. The projects show:
(1) that purposefully collaboration processes can successfully transferred to teams
(2) that the collaboration techniques used were perceived to be more productive than traditional approaches.
Come join us to learn more.
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