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Performance Management THEME
Establishing Competencies ~ facilitated by Roger Glenn,
Senior Vice President of Human Resources at Gordman's
According to William J. Bradford author of Competency Models and Performance Management - Getting It Right , "The implementation of a competency framework into an organization is a complex process requiring advanced technical skill and organization development expertise. If it is seen as just another human resource process, disaster often ensues. Most get it wrong before they get it right and many wish they had invested more time and intellectual effort in considering the implications and managing the risks associated with the initiative. If the competency framework is coupled with a 360-degree multi-source feedback process, the situation can be very problematic. If linked to pay, the scenario becomes even more complex. This does not mean it is not a good ideaundefinedit means this is serious HR work requiring good analysis, critical thinking and creative design.
Please join us for insight from Roger Glenn, Senior Vice President of Human Resources at Gordman’s, on the complexities of identifying, establishing, and maintaining competencies within an organization.
Roger Glenn is the Senior Vice President Human Resources for Gordmans, which is an apparel and home fashions retailer operating 100 stores in 22 states, employing more than 6,000 associates. Prior to Gordmans, Roger was the Group Vice President Corporate Human Resources with Safeway where he was responsible for HR support at all of Safeway’s corporate offices, retail stores, distribution centers, manufacturing plants and facilities.
He also had functional responsibility for Human Resources Planning, Talent Relocation as well as Corporate, Retail and Pharmacy Talent Acquisition. During his time at Safeway he was involved in many initiatives including the development of corporate, retail and pharmacy talent acquisition programs, Randall’s and Genuardi’s acquisitions and the centralization of the marketing organization. He joined Safeway in 1998 as the head of Human Resources for the Portland Division. Prior to Safeway Roger was with the Mervyn’s division of Target Corporation where he began his career after college in the management training program and worked in various HR Management positions supporting all aspects of the business during his tenure. Community involvement has always been important to Roger and one of his more notable projects has been his involvement with DECA for the past 15 years serving on the executive committee of their National Advisory Board (NAB). From 2010 to 2014 he served as the DECA NAB Chair and as a member of the DECA Inc. Board of Directors. During his tenure as a board member and NAB Chair, he was instrumental in the recruitment and selection of DECA’s new Executive Director. He has also served for several years as a board member for a large community credit union where he also lead the selection of a new CEO. Roger completed his Bachelor’s degree in Human Resource Management with a focus on Mexican/Latin American Studies from Brigham Young University.
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